Security breach

NOTICE

 This notice is being provided by Pasquotank County, North Carolina, in connection with a breach of security involving computerized data at Pasquotank-Camden Emergency Medical Services, (“PCEMS”). 

 PCEMS recently became aware of what looked like an unauthorized intrusion into a server housing billing information relating to the emergency medical services that the County provides. The County immediately notified the Sheriff of Pasquotank County, and federal law enforcement authorities were notified after the breach was verified.  The investigators determined that the intrusion resulted from actions by a hacker operating from outside of the United States.  The information that was exposed may have included social security numbers, dates of birth and/or medical information collected by the EMS service.  Although there is evidence that the information in question was accessed, the County has no evidence that the information was taken by the intruder or that there has been any misuse of any of the information. 

 The County is offering identity theft protection services, at no charge, for every person affected by this incident.  The County has retained ID Experts®, a data breach and recovery services provider, to provide all affected persons 12 months of credit monitoring [and CyberScan monitoring], a $1,000,000 insurance reimbursement policy, and fully managed identity theft recovery services.  The deadline to enroll for these services is May 26, 2019.

 If you believe you may have been affected by this incident, we encourage you to contact ID Experts® by calling (800) 374-9013, Monday through Friday from 5 AM – 5 PM Pacific Time to determine your eligibility for and take advantage of the service offering.

 The County takes its responsibility for the security of personal information very seriously, and is reviewing its security program to prevent such an event from happening again.  

 Again, at this time, there is no evidence that any information has been misused. 

 For more information please contact ID Experts® at (800) 374-9013 or visit https://ide.myidcare.com/pasquotankcounty.

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